Wahome
Titan Pergola Pull Down Screen
The Privacy Screen for Titan Pergola would make the perfect addition to our Titan pergola range in order to make your garden area more private and to add more protection against the elements.
This screen can be attached to your Titan pergola and pulled down in order to create a more private area, offer shade, or offer protection from wind by creating a more sheltered space.
This item includes one screen but to offer an even more private space we would recommend purchasing multiple screens to close off the pergola entirely - ideal for using over hot tubs if you have neighbours that overlook your garden.
This accessory has been exclusively designed to fit our Titan Pergola ranges. As wall-mounted pergolas are angled away from the supporting wall, accessories can only be installed to the front side of the pergola. Drilling into the pergola structure will be required when fitting any accessories and so installation assistance may be necessary.
This textilene material is fully weather-resistant and can be left outdoors all year round with little maintenance.
The screen is attached to your pergola via aluminium framework and an aluminium roller which need to be drilled into the underside of the pergola as well as the pergola legs and then clipped in to those carefully aligned attachments. Full instructions on how to do this will be included with the product. The aluminium framework will perfectly match the colour of your pergola and has a RAL code of 7015. When you wish to open your pergola back up simply push the screen up back into the aluminium roller.
Set Includes:
- 1 x Privacy Screen
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Shipping & return
Shipping & return
Estimated delivery for in stock items is 5 - 7 working days.
Where delivery is for non-pallet deliveries attempted and there is no response, our carrier will make a number of attempts to re-deliver the goods. If they are unable to deliver the goods to you, they will be returned to us, with the additional costs incurred being charged to you. Should you ask for the goods to be re-delivered you will be required to pay an additional delivery charge.
Where delivery is for palletised items, you shall accept a mutually pre-arranged delivery time/date ("Scheduled Delivery") and you are responsible for ensuring that:
(i) you provide adequate delivery instructions, and
(ii ) appropriate access is available to the delivery team and their vehicle, and
(iii) you, or a responsible adult on your behalf, are present to accept the delivery.
If you are the cause of a failed delivery attempt, either due to
failure on your responsibilities above or for any other reason whatsoever, then we reserve the rights to:
1.1 charge you for the unsuccessful delivery attempt; and
1.2 charge you for the costs (including insurance) of storing the Goods until actual delivery; and
1.3. charge you for a redelivery, if applicable.
On delivery: Should an item be missed or appear not delivered then we request that you notify us as soon as possible, preferably within 24hrs of initial receipt of delivery. We will not be held responsible for missing items if you have agreed for a delivery to be left somewhere without a signature.
On assembly: Should a part appear missing from an item please report the item that is missing the part along with a description of the part you believe to be missing. On both, the above instances replacement goods will be despatched as soon as possible.
If any damage has occurred during transit we will replace the item or part free of charge. If items are lost in transit, we will replace them free of charge. In instances where damage is acknowledged by us and the damage is substantial enough to require a refund against your order, we are under no obligation to collect the product and may request that disposal is made by you.
When acceptance of an order takes place, the consumer loses the right to reject the goods, within 14 days, unless the item has been altered or use of the item continues after a complaint is registered with us.
When raising a complaint of faulty goods, we may request photos or videos with regards to damages or missing parts. This is to clearly clarify the fault.
Refunds
Refunds
Items must be returned in their original packaging and unused condition. We reserve the right to deny a return if the items do not meet these criteria.
Refunds will be processed upon the successful receipt and inspection of the returned items.
Refunds will be issued to the original payment method.For any unwanted items, the cost of the return will be the responsibility of the buyer, though we are always happy to help you find the cheapest, trackable returns service available. We are not responsible for the loss of any items that are not returned on a traceable service.
Whilst we do all that we can to ensure our packaging is secure and that your items inside are safe and sound, if there are any faults, knocks or bumps that we, or our courier, have caused, we’ll look to resolve this right away. We may send someone out to repair your item, collect your item (on some occasions, we may even ask you to donate the item to charity if we feel it can be of use to someone else) and refund you in full, repair it, or sort out a replacement. For the speediest resolution, when you contact us be sure to include detailed images of the problem so we can understand how best to resolve the issue.
